Join Our Team

We seek people who are enthusiastic, friendly, and outgoing. Perpetual learning is a huge part of the culture at Emerald Contact Centre, and so you must be open to regular feedback and change. 

We use training, technology, coaching, and ongoing education to differentiate our abilities from competitors. This way, our team members have the skills, leadership, and opportunities required to support our clients and to grow in their own careers. 

Watch the video below to see a “Day in the Life of an Emerald Employee”.

Training and Development

We are dedicated to providing our teams with regular training and equipping them with the industry-recognized qualifications and skills required to succeed.

Through our training and developmental programs, we want to see you grow. If you’re willing to put in the work, we’re willing to provide you with the support you need, strong leadership, and the opportunity to advance.