Our Story So Far...

We provide customer care and sales for a range of financial, health and travel publications from the Agora publishing group.

Together with our sister company in the US (TCC Maryland LLC) we support a range of clients based in the US and Europe.

ECC initially stared in temporary office in Waterford in March 2015 and since then have grown steadily. Our plan for the next few years is to continue with that growth.

Mission and Business Goals of ECC

We aim to provide high quality consultative, thoughtful customer service to our customers.

We seek to attract people who are enthusiastic, friendly, and outgoing, and who embrace change. We will create and sustain a positive and healthy business environment for all personnel.

We use training, technology, coaching and ongoing education to differentiate our abilities; and our employees have the skills, leadership and opportunities required to support our mission and excel in their career


Discover Our World

Feedback

Feedback

Our agents feedback their experience to our clients in frequent client focus groups.

People Talking to People

People Talking to People

We train our agents to listen to our clients' customer, and work with them on resolving their query 1st time, every time.

Daily Interaction with Clients

Daily interaction with clients on their customers opinions and general feedback on their current promotions.

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Clients

Clients

We provide customer care and sales for a range of financial, health and travel publications from the Agora publishing group.


Connect With Us

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